Privacy Policy
Last updated: February 2025
Your data is protected
We use industry-standard security measures
We never sell your data
Your information stays private
Transparency first
We're clear about what we collect
Delete anytime
You control your data
At Nurture, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our parenting support application.
1. Information We Collect
Information you provide:
- Account information: Email address, password, name
- Baby information: Name, birth date, gender, health details you choose to share
- Activity logs: Feeding, sleep, diaper, and milestone data
- Chat conversations: Messages you send to our AI assistant
- Community content: Posts and comments you share
- Documents: Files you upload (photos, medical records)
Information collected automatically:
- Device information: Device type, operating system, browser type
- Usage data: Features used, interaction patterns, crash reports
- Log data: Access times, pages viewed, app performance
2. How We Use Your Information
We use your information to:
- Provide and personalize our services
- Process your AI chat requests and provide relevant responses
- Store and sync your baby's data across devices
- Enable community features and interactions
- Send important notifications about your account or the service
- Improve our app and develop new features
- Ensure security and prevent fraud
- Comply with legal obligations
3. AI Chat and Third-Party Services
Our AI chat feature uses OpenAI's API to process your messages and generate responses. When you use the chat:
- Your messages are sent to OpenAI's servers for processing
- OpenAI processes this data according to their privacy policy
- We do not share your personal account information with OpenAI
- Chat conversations are stored on our servers for your convenience
We recommend not sharing sensitive medical information, social security numbers, or financial data in chat conversations.
4. Data Storage and Security
We implement industry-standard security measures to protect your data:
- Encryption in transit (HTTPS/TLS)
- Secure password hashing
- Regular security audits
- Access controls and authentication
- Secure data backups
Your data may be stored on servers located in various regions. By using Nurture, you consent to this transfer and storage of your information.
5. Data Sharing
We do not sell your personal information. We may share your data only in these circumstances:
- With your consent: When you explicitly agree to share
- Service providers: Trusted partners who help operate our service (hosting, analytics)
- Legal requirements: When required by law or to protect rights and safety
- Business transfers: In connection with a merger or acquisition (with notice)
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account deletion:
- Personal data is deleted within 30 days
- Some anonymized data may be retained for analytics
- Backups are purged according to our retention schedule
- Legal obligations may require longer retention of certain data
7. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Delete your account and associated data
- Export: Download your data in a portable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us or use the settings within the app.
8. Children's Privacy
Nurture is designed for parents and caregivers who are 18 years or older. While you may enter information about your children, the app is not intended for use by children directly. We do not knowingly collect personal information from children under 13 without parental consent.
9. Offline Data Storage
Nurture stores data locally on your device to enable offline functionality. This data is stored using secure browser storage (IndexedDB) and syncs with our servers when you're online. Clearing your browser data or uninstalling the app will remove locally stored data.
10. Cookies and Similar Technologies
We use cookies and similar technologies to:
- Keep you signed in
- Remember your preferences
- Understand how you use our app
- Improve our services
You can control cookies through your browser settings, but some features may not work properly without them.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice in the app or sending you an email. Your continued use of Nurture after changes become effective constitutes acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email us at
nurturechatteam@gmail.com